Frequently Asked Questions

How does billing work?

In order to protect you and your sensitive information, Teacher Home Swap does not maintain your Credit Card information on our servers. We use (an affiliate of Wells Fargo) to complete all Credit Card Transactions. Their secure servers and processes help to ensure that your data will be managed using all of the most up-to-date security protocols. Always be sure to check with us if you have any questions.

If you are coordinating a swap with another teacher where you have arranged payment, this is between you and your partner. Always be careful when supplying sensitive information. This billing process is on the terms that the members have agreed to with each other, and any billing/payments of this sort are done outside of the Teacher Home Swap scope and agreements.

More Frequently Asked Questions

How does a home swap or a home exchange work?

Why should I use Teacher Home Swap?

How do I find good teacher communities when traveling?

Benefits and Costs of using a home swap versus using a hotel.

What if something happens to my home or the home I’m staying in during the swap?

How does cleaning work?

Are pets okay?

How does teacher verification work?

How does billing work?

I accidentally deleted my property. Is there a way to recover it?

Why should I refer a friend?

Thank you for your interest in Teacher Home Swap! If you have any questions, don't hesitate to send us an email!

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